TERMS & CONDITIONS/ OUR POLICIES

Please read all Terms and Conditions before booking. If there is anything you are not sure about, please ring us during opening hours and we will be happy to discuss.

THE 15% DISCOUNT ON WEDNESDAY & THURSDAYS DOES NOT APPLY TO CERTAIN MENU ITEMS-THESE ARE MARKED WITH AN ASTERISK ON OUR MENU. These are all available but at full price. Discount only applies when eating inside the restaurant, not the garden. Discount on starters, mains, desserts, alcoholic drinks, soft drinks. Only House wines are included in the discount, no prosecco, champagne or other wines.

As from 5th April 2023, the discount applies to parties of 1-12 guests, larger parties of 13 or more guests will not receive the 15% discount on any day.

You must order a main meal to get the discount. If a party of 5 eat and or drink and only 2 order mains, only the two people who have ordered mains will get the discount from the items they have ordered-not the whole party. Discount only available on Wednesday & Thursday (we may put a special offer on, the above terms will also apply to this and details will be on our Facebook page/Website) We reserve the right to remove the 15% discount offer at any time without any notice.

People ask why we take deposits and preauthorisation’s- the simple answer is - to ensure we have as many guests attending their bookings and as little “no shows” as possible. We are only a small, independent family run business that cannot afford to have guests book tables and not attend. It seriously impacts us as a small business, it impacts all our Team. We do staff rotas, turn other guests down, set your table up, buy fresh produce etc for the bookings we have in and no shows - even if 1 or 2 in one party do not attend, it significantly impact small restaurants like us. Please be aware of our terms before booking as our Team do not deserve any abuse or negative behaviour because these terms were not read or understood before booking.

PLEASE NOTE: OUR 15% DISCOUNT WILL END ON WEDNESDAY DECEMBER 4TH 2025 AND RESUME THURSDAY 9TH JANUARY 2026

BOOKING BY TELEPHONE-

ALL BOOKINGS REQUIRE A NON REFUNDABLE DEPOSIT WHEN BOOKING BY TELEPHONE

WE REQUIRE 24 HOURS NOTICE FOR ANY CANCELLATIONS.- FOR INDIVIDUAL GUESTS OR THE WHOLE PARTY. TABLES OF 8 OR MORE, WE REQUIRE 1 WEEKS NOTICE. BOOKINGS ARE NOT TRANSFERABLE

We encourage you book on our website, but if you phone us to make a booking for any day a £15 per person, including children, the deposit is required. This is a card deposit taken on the telephone at the time of booking.

This deposit is NON REFUNDABLE OR TRANSFERABLE UNDER ANY CIRCUMSTANCE. We do not store or share any card details-ever and we are PCI card compliant. If you honour the booking in full, you will get the full deposit taken off your final bill. If you do not honour the booking in full, any members of your party who you have booked for do not attend, you will loose £15 for every person that has not attended the booking. E.g. booked and paid the deposit for 4 people (£60) but only 3 have attended, you will only have £45 taken from your bill etc.

If you book a table for 8 or more guests, you will need to go to our menu on our website and physically send all your orders for starters, mains and sides to themillbarnsley@gmail.com. We do not take pre orders over the phone, pre orders are required by email to themillbarnsley@gmail.com

If you book the wrong day/date/time and do not attend your booking, this will be classed as non attendance and you will lose your deposit regardless if you arrive on the day/date/time you thought you had booked. It is not our responsibility to ensure you have booked the right day/date/time.

BOOKING VIA OUR WEBSITE-

PRE AUTHORISATION & PRE PAYMENT DEPOSIT REQUIRED

Sunday bookings- £15 per person Pre paid deposits

Wednesday, Thursday, Friday & Saturday bookings - £15 per person Pre authorisation only NOT a deposit

WE REQUIRE 24 HOURS NOTICE FOR ANY CANCELLATIONS.- FOR INDIVIDUAL GUESTS OR THE WHOLE PARTY. TABLES OF 8 OR MORE, WE REQUIRE 1 WEEKS NOTICE. BOOKINGS ARE NOT TRANSFERABLE

POLICY CHANGE 16.09.25:

PLEASE NOTE- SUNDAY BOOKINGS AND ANY SPECIAL DATES SUCH AS VALENTINES NIGHT, MOTHER’S DAY, FATHER’S DAY, CHRISTMAS EVE, NEW YEARS EVE ETC WILL REQUIRE A £15 NON REFUNDABLE DEPOSIT-THIS WILL BE TAKEN ON BOOKING FROM THE CARD YOU ARE USING TO BOOK-THIS WILL NOT BE A PRE AUTHORISATION BUT AN ACTUAL DEPOSIT. THIS IS NON REFUNDABLE OR TRANSFERABLE.

All card/cash deposits are non refundable even upon cancellation.

Pre Authorisation- If you honour the booking or cancel in the required amount of time, no money will be taken from your card that your pre authorised with to book. NO MONEY WILL BE DEDUCTED FROM YOUR CARD IF YOU HONOUR THE BOOKING IN FULL. The card you preauthorised with to book, will be charged £15 per person for any guest that DOES NOT ATTEND.

For example if you book a table of 4 and authorise your card for the £60 that would be required for pre authorisation and to book your table, and all 4 guests attend the booking, no money will be taken from your card ( the pre authorised amount) If only 3 guests attend or you do not cancel within the required amount of time, £15 will be charged/taken from your card for every guest that has NOT attended the booking or cancelled within the required amount of time, regardless of how many guests attend the booking.

Pre Paid Deposit-If you honour the booking in full, you will get the full deposit taken off your final bill. If any members of your party do not attend and you have pre paid a deposit - you will loose £15 for every person that has not attended the booking. E.g. booked and paid the deposit for 4 people (£60) but only 3 have attended, you will only have £45 taken from your bill etc.

If you do not cancel any guests from your party within the specified amount of time required, you will be charged the pre authorised amount or loose the deposit you have given. If you book the wrong day/date/time and do not attend your booking, this will be classed as non attendance and you will be charge the pre authorised amount regardless if you arrive on the day/date you thought you had booked. It is not our responsibility to ensure you have booked the right time/day/date. If we can fit you on the date you thought you had booked, you will not be refunded the original booking deposit/pre authorisation amount.

We require all children age 12 and under are off the premises by 9pm and for health & safety for all guests and staff, that all children remain at their table unless using the restroom. All children must be accompanied by an adult when leaving their table.

COVER TIMES AT YOUR TABLE

On your confirmation email, you will be given an allocated time at your table. Please check you SPAM/JUNK for an email confirmation. Confirmation emails are automatically sent by the system when you book. This is the amount of time you have at your table. We may have other guests back to back with your table and need it back for the allocated time. Please make note of your table time allocation for taxi time/ lifts as your table may be booked back to back and we may need your table straight after your allocated time. If your table is free and you arrive early, we may be able to seat you, but please do not expect it as we may have other guests still enjoying their allocated time.

As we are primarily a restaurant not a public house that runs on service and cover times, not traditional “last orders/closing times”. We may have had early guests on some nights so we may wish to close shortly after your expected check out time, so please book any transport close to your allocated times, not for our “closing time” - Eg your allocated time at your table is while 8pm but we “close at 9.30pm”-please book your transport and/or be ready to leave close to your expected check out time of 8pm ( we are lenient but it all depends on number of guests in the restaurant at the time and what your allocated time is)

If you are 15 mins or more late to your booked time, you could loose you deposit or your card be charged via the preauthorisation if you do not inform us of your lateness. You will still only have the allotted time at your table. No refunds will be given if this is the case. If you are a larger party and would like to stay for a little while longer drinking and celebrating for an extended time after your allocated time but during our opening time, please let us know prior to your booking and we will see if we can accommodate you. Last orders for drinks is 30 minutes before closing time.

PRE ORDERS

Parties of 8 or more, we require Pre Orders for all starters, mains and sides 4 days before you are due to arrive. If you do not send a pre order when requested, we may cancel your booking or you may be limited to how many courses your party can enjoy within the allocated time at your table. All pre orders must be paid in full if we are not given 48 hours’ notice of non-attendance. If we have 8 pre orders and only 6 guests attend and we have not been notified within 48 hours of the booking as stated above, the food that has been pre ordered for the 2 guests that have not attended will still have to be paid for and will be on the final bill.

We reserve the right to make changes to our menus and prices at any time with no prior notice. Pre orders for larger parties are for a smoother service in the kitchen and to ensure we have your preferred menu item available, pre orders do not “lock in” menu prices, just food choices.

CELEBRATION CAKES

Due to food safety and traceability, birthday cakes etc and any other food or drinks that are not produced or sold by The Mill, are not permitted to be consumed/cut/shared out in the building or on the grounds

ALLERGIES

If you or a member or your party has an allergy , please make us aware of this before ordering. We are not an allergen free/ nut free kitchen but do everything we can to prevent cross contamination, but cannot guarantee a total allergen free dish. All our allergen codes are stipulated on this website. This is for all allergens. You can find an allergen guide on this website.

DOGS

Dogs are not permitted inside the building, however well behaved, friendly and on lead dogs are still permitted into our garden area in the warmer drier months when our garden is open. Service/assistance dogs are welcome providing they are house trained, you bring a blanket for them to lay on and they are kept on a lead. We do ask that Assistance dogs wear an identifying vest, so that it is clear that they are working animals.

WALK INS-NOT BOOKED IN ADVANCE

As of September 2024, we now only provide full table service for booked guests. Walk in guests are welcome but we do not provide table service but operate a “pay as you go” system, so any and all food and drink must be ordered and paid for at the bar before you receive them. Nothing else has changed - we still give the exact same customer service but it is not table service where we take your order, replenish drinks etc or where a final bill is given. Guests with bookings-nothing has changed. Although Walk ins are welcome, we cannot guarantee we will have a table for you. You can book 24 hours a day on this website.

GIFT VOUCHERS

Gift vouchers can be purchased on this website. We only do electronic vouchers to be printed or sent to the recipient by the person buying the voucher. We only accept vouchers that are valid and are in date. All gift vouchers are valid for 6 months from the day of purchase. All vouchers state when they are valid until. We do not accept expired gift vouchers, nor do we extend dates on gift vouchers for any reason- the vouchers are valid for 6 months. We do not refund any amount unspent on a gift voucher, we can however offer a credit note if there is a credit balance remaining. We do not issue any cash/card refunds/credits. Gift vouchers cannot be used as deposits when booking a table. Vouchers cannot be used for collection Sunday lunches, dining in the restaurant only.

ACCESSIBILITY/WHEELCHAIRS

Due to the structure and age of the building, we are not wheelchair accessible. There are steps to get into the building and steps down to the toilets. We do not have an entrance without any steps. If you are considering booking with us, please make sure you and your guests can manage the steps. You are more than welcome to visit us to see our layout before booking with us, or ring us during opening hours to enquire.

We require all children age 12 and under are off the premises by 9pm and for health & safety for all guests and staff, that all children remain at their table unless using the restroom. All children must be accompanied by an adult when leaving their table.

We reserve the right to refuse service and cancel bookings if these terms and conditions are not met. We no longer accept £50 notes or Scottish currency. The minimum spend on any credit or debit card is £5 so please bare this in mind.

Please treat our staff with respect and treat us how you wish to be treated. We do our jobs to the best of our ability and are fellow human beings that are here to ensure you have the best possible dining experience but are not paid to be subjected to aggressive or abusive behaviour, this will not be tolerated. Zero tolerance. No refunds for deposits will be given if you are refused service, your evening cut short due to unacceptable behaviour or your booking cancelled.

The minimum spend must be the amount pre authorised or deposit taken. Please ensure you read all terms and conditions before making your booking, if you do not agree to them, please do not book with us. We thank you for taking the time to read these, the majority of these terms and conditions are in place from customers stating what we should put on our website to make them aware! We have to cover every base as you can imagine! We like to make all our terms and conditions crystal clear so there is no ambiguity to ensure we are all singing off the same hymn sheet!

By booking with us either by telephone or website, you are agreeing to and acknowledging all our Terms & Conditions set out on this page.